The Reward Points Program allows you to earn points for certain actions you take on the site. Points are awarded based on making purchases and customer actions such as submitting reviews.
Benefits of Reward Points for Registered Customers
Once you register you will be able to earn and accrue reward points, which are then redeemable at time of purchase towards the cost of your order. Rewards are an added bonus to your shopping experience on the site and just one of the ways we thank you for being a loyal customer.
Earning Reward Points
When purchasing a medium card, we will award 60 points for an individual purchase. Therefore you would need to buy 10 medium cards to accumulate enough points to earn a free medium card (excluding postage). To cover the cost of postage you would need to buy 12 cards. We have a maximum of 2 cards for point awards. So if you were to purchase 3 medium cards (or more) in the same order the reward points would be capped at 120 points.
When purchasing a large card, we will award 100 points for an individual purchase. Therefore you would need to buy 12 large cards to accumulate enough points to earn a free large card (excluding postage). To cover the cost of postage you would need to buy 14 cards. We have a maximum of 2 cards for point awards. So if you were to purchase 3 large cards (or more) in the same order the reward points would be capped at 200 points.
Multiple products in a basket - Medium and Large cards are treated as separate products therefore the maximum point award a single order could generate would be 2 medium cards (120 points), 2 large cards (200 points), totalling 320 points.
An order that had 3 medium cards and 1 large card would be rewarded as 2 medium cards(120 points), 1 large card (100 points), totalling 220 points.
An order that had 1 medium card and 4 large cards would ne rewarded as 1 medium card (60 points), 2 large cards (200 points), totalling 260 points.
We will also award 100 points when you first register.
We will also award 100 points when you sign up for our newsletter.
The award of these points will be made irrespective of whether a customer is using a promotional code or not.
Reward Points Exchange Rates
The value of reward points is determined by an exchange rate of both currency spent on products to points and an exchange rate of points earned to currency for spending on future purchases.
Redeeming Reward Points
You can redeem your reward points at checkout. If you have accumulated enough points to redeem them you will have the option of using points as one of the payment methods. The option to use reward points, as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout. Redeemable reward points can be used in conjunction with other payment methods such as credit cards, gift cards and more.
Reward Points Minimums and Maximums
Reward points may be capped at a minimum value required for redemption. If this option is selected you will not be able to use your reward points until you accrue a minimum number of points, at which point they will become available for redemption.
Reward points may also be capped at the maximum value of points which can be accrued. If this option is selected you will need to redeem your accrued points before you are able to earn more points.
Managing My Reward Points
You have the ability to view and manage your points through your Customer Account. From your account you will be able to view your total points (and currency equivalent), minimum needed to redeem, whether you have reached the maximum points limit and a cumulative history of points acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding points, including expiration notifications.
Reward Points Expiration
Reward points can be set to expire. Points will expire in the order form which they were first earned.
Note: You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose points, as well as point expiration notifications. This option is found in the Reward Points section of the My Account area.